Terms and conditions

Shipping

Within Australia
All orders are sent out either by tracked Australia Post or courier
– for orders under $100, postage is $10.00
– for all orders over $100, postage is $20.00
– orders over $500 postage is $25.00
All orders dispatched come with a unique tracking code.Please contact us if you would like us to track a parcel for you,
we will gladly follow it up for you – contact melanie@jamsquaredsyle.com

International
All international orders are Registered and sent by Australia Post.
Shipping rates are as follows:
To New Zealand- $35 Flat rate
To Asia- Small parcels $35 Large parcels $45 Flat rate Alternative shipping available on request **PLEASE NOTE, WE NO LONGER SHIP TO INDONESIA**
United States, Europe and all other countries-$45 Flat rate ** Large parcels to be quoted

Mailing and delivery times
Delivery within Australia is 1-5 working days from the date the payment is made from the date of your purchase.
For all international orders, please allow 10-14 working days depending on the service you have chosen.

Please read the following terms and conditions relating to your use of our website. By using our website, you agree to these Terms and Conditions of Use (“terms and conditions”). We reserve the right, at our sole discretion, to change, add or remove sections of these terms and conditions at any time. By using this website after we post any changes to these terms and conditions, you agree to accept those changes, whether or not you have reviewed them.


 

> Terms and conditions

Products
We have made every effort to describe as accurately as possible the features of our products, however, you are encouraged to contact jam squared style if you have any questions about the features or any other aspect of our products. 

We have made every effort to display as accurately as possible the colours of our products and colour guides appearing on this website. However, as the actual colours you see will depend on your computer monitor, we cannot guarantee that your computer’s monitor will display these colours accurately.

Please refer to our Returns Policy for details of your rights and responsibilities in the event that you are delivered a product that is faulty or not as described.

Pricing
Prices of products, delivery and other charges displayed on this website are current at the time of placement on the website (errors and omissions excepted). We reserve the right to change prices at any time without notice.

From time to time, special offers and price discounts will be made available to our customers and users of this website. Offers and discounts are available until the end of the quoted period or while stocks last, whichever may first occur. We reserve the right to withdraw any offer or discount at any time without notice.


 

> Refunds

Jam Squared Style only provides refunds if the item you have bought is faulty or if we accidently sent you the wrong item/size.
If this is the case, please contact melanie@jamsquaredstyle.com within 7 days 
of receiving your order to notify us that you will be returning the item and we will send via email your return number to quote so we can fix the problem easily and super quickly, as well as the address to sent it too.
Merchandise must still be in unused original saleable condition with all tags attached and all orginal packaging.
Jam squared style will refund your shipping if you receive a faulty item.

JAM SQUARED STYLE reserves the right to deny refunds if the merchandise does not meet our returns policy requirements once assessed.

> Exchange/Return

Jam Squared Style accepts exchanges or returns if the item you have bought is the wrong size or for change of mind. Merchandise must be in a saleable condition with all original tags attached may only be exchanged or returned for another item.
For both returns and refunds if it is change of mind the cost of returning the item to us is your responsibility. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service with a tracking code. The original shipping charges are not refundable.
PLEASE NOTE: All sale items are final and cannot be returned for exchange or refund.


 

> Security and payments

Here at JAM SQUARED STYLE we are fully committed to providing full security both through our online and mail order service. We encrypt all sensitive information to ensure that your details are safe for all sales transactions with us and to protect your privacy.

Should you wish you to use direct debit please contact us – we are happy to send you bank deposit details.


 

> Pricing information

Prices are converted from current retail prices in Australia.
All prices on the website are in Australian dollars.


 

> Care Instructions

– Computer Screens may vary colour of product

– All shoes, garments and accessories are 100% genuine leather or suede.

– Jam Squared Style recommend’s treating suede & leather with an appropriate protector before wear.
 A suede brush will help to keep the nap raised & the suede looking new.

– Wet or dirty? Let item dry and remove the excess dirt with a clean bush or cloth.

– For footwear, check soles regularly & when they start to wear down take them to a good shoe repair shop and have them replaced to avoid slipping or causing further damage to your shoes.

– Garments should be professionally dry cleaned.

– When purchasing leather products from Jam Squared Style please remember that are made from natural product & some variations between suede and leather in terms of colour and finishes may occur.

– Any irregularities are natural characteristics of the leather and should not be considered as imperfections

– All items are handmade in Indonesia from the finest quality suede and leathers

– Your Jam Squared Style piece is unique, authentic and personal.

– We do our best to make sure that what you receive is a product we ourselves would proudly wear.


 

> Sizing

SIZE CONVERSIONS SEE BELOW

Jam squared style shoes are sized as European.
Please note all sandals and flats run true to size but we can suggest that you look at going up a size in the open toe wedges so your toes don’t hang over ( not a cute look). ALL pull on boots we recommend you go up a full size.


 

> Credits

Less Than Zero
Winter 2014

Shoe and accessories- jam squared style
Photographer- Liz McLeish
Stylists- Jam girls
Creative – Ingrid Szoeke


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